Use of Services

By using lcd.travels services you represent and warrant that you are at least 18 years of age and authorized to enter into this Agreement and make travel bookings. The information you provide — whether for yourself or on behalf of others — is true and accurate, and you will provide updated information throughout your engagement. You will abide by the terms of this Agreement and any terms of our travel suppliers or partners applicable to your booking.

Independent Travel Advisor

Travel Advisor is an independent travel advisor of Fora Travel, Inc. ("Fora") and operates a separate travel business. You understand and agree that:

• Travel Advisor is not an agent, representative, or employee of Fora
• Fora is a technology provider and host agency, not a travel service provider
• You will have no claim against Fora for losses or damages resulting from services provided by Travel Advisor
• Fora is not a party to this Agreement for any purpose

You expressly waive any claims, demands, or causes of action against Fora arising from or relating to any travel arrangements, advisor services, cancellations, disputes, or any other matters related to this Agreement.

Communication

Travel Advisor will make reasonable efforts to respond to Client communications within 48 business hours, unless traveling, in which case response times may be delayed. Preferred methods of communication are email for general inquiries and text message for urgent needs or emergencies.

If Client becomes unreachable within 72 hours of scheduled travel or a time-sensitive booking deadline, Travel Advisor reserves the right to proceed with previously discussed arrangements or postpone bookings to avoid cancellation penalties — with any resulting fees or changes being the Client's responsibility.

Planning Fees

Travel Advisor may charge a planning fee for services, which will be mutually agreed with Client in writing or verbal acknowledgment. Any planning fees charged are 100% non-refundable and due upon receipt.

Scope of Services

Travel Advisor does not provide visa application services, passport renewal services, or travel medical advice. Client is solely responsible for obtaining all necessary travel documents, visas, vaccinations, and medical clearances required for their trip. Travel Advisor may provide general information or recommendations but does not guarantee the accuracy or completeness of such information.

Supplier Perks & Amenities

Travel Advisor will make reasonable efforts to secure partner perks and amenities (such as room upgrades, resort credits, complimentary breakfast, or other benefits) but cannot guarantee their provision, as they are subject to supplier discretion and availability at time of stay or travel. Such perks are provided at the sole discretion of the supplier and Travel Advisor bears no responsibility if perks are modified, reduced, or not provided.

Suppliers & Client Responsibility

Travel Advisor's role is to make travel reservations upon request and to act as liaison between Client and travel suppliers. The suppliers whose names appear in travel documentation are those responsible for providing the travel services purchased.

Client consents to the use of disclosed suppliers and is responsible for due diligence on chosen suppliers and the quality of their services. Travel Advisor makes no guarantee of a supplier's rates, bookings, quality of services, or special requests. Each supplier is an independent entity not subject to Travel Advisor's control.

Travel Advisor bears no responsibility for any changes, delays, alterations, modifications, or cancellations made by a supplier, other third party, or due to force majeure, and does not cover associated costs.

Rates & Bookings

All quoted prices are in USD unless otherwise indicated and are subject to change without notice. Many suppliers employ dynamic pricing — prices cannot be guaranteed until the applicable service is booked and any applicable deposit is received. Client is aware that currency fluctuations may affect final amounts due.

Payment & Credit Cards

Client will pay for all travel services promptly when due — either directly to the supplier or, if directed by Travel Advisor, to Fora who will process payment on behalf of a supplier.

You certify that you are an authorized user of any credit card provided. You agree not to file any dispute with your bank or credit card company to avoid or violate booking terms and conditions, including cancellations or changes for reasons beyond our control, unless the product or services were never provided or grossly misrepresented.

You agree to notify Travel Advisor immediately if any products or services are not as expected and to give Travel Advisor a reasonable opportunity to assist in finding an acceptable resolution.

Cancellations & Modifications

Client understands and agrees to all supplier terms regarding deposits, cancellations, modifications, and refunds. Client agrees to provide a minimum of 48 hours' notice by email for any cancellation or modification requests. Travel Advisor will not be liable for penalties imposed due to untimely requests.

To the extent Travel Advisor incurs any fees because of modification or cancellation of a booking, such costs will be passed on to Client.

Travel Insurance

Data Privacy

Travel Advisor will handle Client's personal information in accordance with applicable privacy laws and will not share Client information except as necessary to complete bookings and provide travel services. Personal information — including names, contact details, passport details, and payment information — may be shared with travel suppliers, booking platforms, and other third parties as required to fulfill travel arrangements.

Photography & Testimonials

Client grants Travel Advisor permission to use anonymized testimonials and non-identifiable photos from trips for marketing purposes unless Client opts out in writing. If Client shares photos or feedback about their travel experience, Travel Advisor may use such content for promotional materials, social media, website, or other marketing channels. Client may revoke this permission at any time by providing written notice.

Travel Documents & Advisories

Travel Advisor is not responsible for denied entry into any country. All guests are responsible for ensuring they have all proper documents for entry. All names on documents must match legal photo ID. Minors unaccompanied by birth parents will need a permission letter for travel outside the US.

A passport is required for international travel — for many countries (including Mexico, Costa Rica, St. Lucia, Europe) passports must be valid 6 months after the date of travel. A visa may also be required.

Travel to certain destinations may involve greater risk than others. Changes in travel advisories do not supersede supplier cancellation and refund policies. Unless you have applicable travel insurance, changes to travel advisories or personal concerns do not entitle you to a refund, credit, or other compensation.

Liability & Force Majeure

Travel Advisor acts solely as an authorized seller for disclosed travel suppliers and has no control over their operations. Travel Advisor is not liable for personal injury, property damage, or any issues arising from travel suppliers' services — including acts, errors, omissions, negligence, service failures, cancellations, refund policies, price changes, bankruptcy, or operational cessation.

Any recovery from Travel Advisor will be limited to the amount of commission and fees received by Travel Advisor for the transaction in question.

Travel Advisor is not liable for any failure or delay due to causes beyond its control, including natural disasters, accidents, civil unrest, war, terrorism, pandemics, equipment failures, government actions, or other unforeseen events.

General Terms

Governing Law: The laws of the State of North Carolina govern this Agreement. You consent to the exclusive jurisdiction and venue of courts in Winston-Salem, North Carolina in all disputes arising out of or relating to travel bookings with Travel Advisor.

Claims: Any claim against Travel Advisor must be brought within 12 months after the date of completion of the trip. Travel Advisor shall not be liable for damages other than compensatory damages. You waive any right to claim punitive or exemplary damages.

Class Action Waiver: You may only bring claims in your individual capacity and not as a plaintiff or class member in any class action or representative proceeding.

Modifications: Travel Advisor reserves the right to amend this Agreement at any time. Updated versions are effective immediately upon provision to Client.

Severability: If any provision of this Agreement is determined to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Entire Agreement: This Agreement constitutes the entire agreement between the parties with respect to the subject matter hereof. By engaging Travel Advisor's services, you consent to the terms and conditions set forth herein.

Contact

Questions about these terms? Get in touch at hello@lcdtravels.com